How to set up Face ID

iPhone X

Posted on Aug 25, 2021 1:21 PM

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3 replies

Aug 25, 2021 1:40 PM in response to Fredi2000

Hello ~ Your question has been answered in the article you came from. Here is more info provided in a prior post by *destiny 241* a Community Specialist here in this forum:



  1. Check for updates, back up and get up to date, if needed: Update your iPhone, iPad, or iPod touch
  2. If Face ID isn't working on your iPhone or iPad Pro
  3. Ensure the ring/silent switch is set to ring, not silent.
  4. Any restrictions set up on this device? Check in Settings > Screen Time > Content & Privacy Restrictions. If so, disable these restrictions, restart the iPhone and test out the issue.
  5. Restart the iPhone
  6. Attempt to complete Face ID enrollment continuously for at least a full minute in a well lit environment.



*If you need further help… please go to upper right hand corner and click on Get Support.


~Katana-San~

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How to set up Face ID

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