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When I plug in the charger on my iPad Pro (just purchased this Spring), I hear a chime that it is connected, but the charge doesn't work.

When I plug in the charger on my iPad Pro (just purchased this Spring), I hear a chime that it is connected, but the charge doesn't work.

iPad Pro, iPadOS 14

Posted on Aug 25, 2021 1:45 PM

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Question marked as Top-ranking reply

Posted on Aug 25, 2021 2:55 PM

Did you try with another charger/ cable. You can also try a hard reset:


Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


if it still wont charge, you should contact apple support as your ipad will be under warranty.

https://support.apple.com/contact





2 replies
Question marked as Top-ranking reply

Aug 25, 2021 2:55 PM in response to Linda Pedersen

Did you try with another charger/ cable. You can also try a hard reset:


Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


if it still wont charge, you should contact apple support as your ipad will be under warranty.

https://support.apple.com/contact





When I plug in the charger on my iPad Pro (just purchased this Spring), I hear a chime that it is connected, but the charge doesn't work.

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