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Where can I repair HomePod in Taiwan??

My HomePod is buy in Nov,2019,

However, in July 2021, it failed to start and even crashed. After data query, most people's situation is the same as mine. After updating to IOS14.6, the board was overheated, resulting in overheating damage.

After communicating with customer service, there is no repair center in Taiwan, and only qualified products are replaced. The fee is 9,000 Taiwan dollars? ? Buying a new HomePod is only NT$9,900, but repairs and replacements need to pay a similar price and a warranty of less than one year?

I think this is very unreasonable. Can repair and replacement services be provided for failures caused by overheating of the rear panel?

HomePod, 14

Posted on Aug 26, 2021 5:35 AM

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Question marked as Top-ranking reply

Posted on Aug 26, 2021 5:44 AM

Hello ~ I would encourage you to have it repaired through Apple or purchase a new one. Having it repaired elsewhere could be a mistake and then no warranty.


~Katana-San~




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Where can I repair HomePod in Taiwan??

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