Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activity not recording exercise

I worked out 30 mins and my activity watch didn't not recording it help???

Apple Watch

Posted on Aug 26, 2021 7:30 AM

Reply
Question marked as Best reply

Posted on Aug 26, 2021 7:35 AM

Check your personal details are correct in your health app profile.

Make sure the watch band is snug but not too tight.

Don't wear the watch on top of any tattoos.(Very important)

Check that the 2 side buttons aren't being accidently pressed by your hand or a sleeve



On your iPhone, go to Settings, then tap on Privacy and then select Location Services option and ensure that it is enabled.


On the Location Services section, tap on System Services and then toggle the Motion Calibration & Distance option to enable it.



Then go back to the Home Screen of your iPhone and launch the Watch app.

Then,tap on My Watch option, then tap on Privacy and toggle the Heart Rate option to enable it.

Go back to My Watch section, then tap on Passcode, and toggle the Wrist Detection option to enable it.


Finally, go back to My Watch section, then tap on Workout, and make sure Power Saving mode is disabled. If enabled, toggle the button to turn it off.


1 reply
Question marked as Best reply

Aug 26, 2021 7:35 AM in response to Sazza1982

Check your personal details are correct in your health app profile.

Make sure the watch band is snug but not too tight.

Don't wear the watch on top of any tattoos.(Very important)

Check that the 2 side buttons aren't being accidently pressed by your hand or a sleeve



On your iPhone, go to Settings, then tap on Privacy and then select Location Services option and ensure that it is enabled.


On the Location Services section, tap on System Services and then toggle the Motion Calibration & Distance option to enable it.



Then go back to the Home Screen of your iPhone and launch the Watch app.

Then,tap on My Watch option, then tap on Privacy and toggle the Heart Rate option to enable it.

Go back to My Watch section, then tap on Passcode, and toggle the Wrist Detection option to enable it.


Finally, go back to My Watch section, then tap on Workout, and make sure Power Saving mode is disabled. If enabled, toggle the button to turn it off.


Activity not recording exercise

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.