Cancel Subscription

So my old account S***@gmail.com Has been deactivated along with the email and I have an app called zutobi I need to cancel the subscription on there but I can’t login or get into the account without the email and it no longer exist so I need some help with you guys deactivating it for me please and thank you. I can’t even get a code because my password has been changed to something I don’t know or either where are my account was deactivated it won’t let me into it at all but it keeps taking money out of my account when I no longer need this app I just need my subscription canceled so we can stop taking money out of my bank account it’s going to cause me to go to negatives.I have even contacted the company and they said that you guys have to do it that they can’t please help me out on this!



[Personal Information Edited by Moderator]

Posted on Aug 26, 2021 3:23 PM

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Posted on Aug 26, 2021 3:43 PM

This is a user to user only forum. None of us can help you with your subscription as none of us work for Apple.


Use the Get Support at the top of this page to reach out to Apple Support. Or you can use this link to reach iTunes Support as well --> iTunes - Official Apple Support

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