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iPhone XR. "Activity" correctly records the number of steps taken but distance walked, in kilometres, is always wrong, never shows more than 1 kilometre walked when I know the distance is at least 4 kilometres.
Have tried "resets" but cannot rectify the problem. Has anyone had similar problem and been able to fix?
iPhone XR, iOS 14
Hey there, gazza4.
Welcome to the Apple Support Communities. We can understand why you’d want to resolve the issue with Activity recording your steps.Â
For help with this issue, it’s best to Contact Apple Support directly.
Best wishes.Â
Hey there, gazza4.
Welcome to the Apple Support Communities. We can understand why you’d want to resolve the issue with Activity recording your steps.Â
For help with this issue, it’s best to Contact Apple Support directly.
Best wishes.Â
Thanks SnickZ....(the problem might be a good excuse to upgrade to a new iPhone!)
Health Data , distance walked incorrect.
