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macbook is not starting

Hello my MacBook air is not starting it's not a battery or charger problem and it's still in warranty what should i do i need your help please

MacBook Air 13″, macOS 10.15

Posted on Aug 27, 2021 12:20 AM

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Question marked as Top-ranking reply

Posted on Aug 27, 2021 5:35 PM

See this Apple article:

If your Mac doesn't turn on - Apple Support


Make sure to also disconnect all external devices in case one of them is causing a problem. Also make sure you are using the correct or larger Apple charger to ensure the laptop is receiving enough power.


If this doesn't help, then have Apple or an Apple Authorized Service Provider examine your laptop as it may need repaired.

2 replies
Question marked as Top-ranking reply

Aug 27, 2021 5:35 PM in response to bloody177

See this Apple article:

If your Mac doesn't turn on - Apple Support


Make sure to also disconnect all external devices in case one of them is causing a problem. Also make sure you are using the correct or larger Apple charger to ensure the laptop is receiving enough power.


If this doesn't help, then have Apple or an Apple Authorized Service Provider examine your laptop as it may need repaired.

Aug 27, 2021 5:46 PM in response to bloody177

bloody177 Said:

"macbook is not starting: Hello my MacBook air is not starting it's not a battery or charger problem and it's still in warranty what should i do i need your help please"

-------


Perhaps this is a Faulty Device?:

Have Apple look into this. Start by contacting Apple***, and request that a Genius Bar Appointment be Reserved. You would take this to your Local Apple Store, during which the battery and all other necessities would be looked at.

 

***Info on Contacting Apple:

macbook is not starting

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