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imac screen display brightness

Hi,

I have an 2019 27'' iMac

Last week, my internal 2TB Fusion drive died and replaced under apple care warranty.

I was surprised to find out that they also replaced my screen which had no issues at all...

now I have noticed that the last 5 brightness bars have no influence at all, I mean that when I use the F2 key on the keyboard, the display is dimming up until the last 5 bars and the last 5 bars are the same brightness...

I use external display as well and I remember that the iMac was way more bright Than the external display and now they have similar brightness...

any suggestions?

Thanks

iMac Line (2012 and Later)

Posted on Aug 27, 2021 1:16 PM

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Posted on Aug 27, 2021 1:20 PM

Please reset the NVRAM and restart in Safe Mode and then re-test. If the condition is still there please contact the Apple Store that did the work.


NVRAM Reset

Safe Mode Reset

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imac screen display brightness

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