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i was given this phone and the original owner dosen't remember her apple id or password so how do i make it to where i can set it up as a brand new iphone but with using my id

i was given this phone and the original owner dosen't remember her apple id or password so how do i make it to where i can set it up as a brand new iphone but with using my id

iPhone 8 Plus

Posted on Aug 27, 2021 2:34 PM

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Question marked as Apple recommended

You cannot. The original owner will need to remove the activation lock following these steps: https://support.apple.com/en-us/HT201441

Posted on Aug 27, 2021 2:37 PM

1 reply

i was given this phone and the original owner dosen't remember her apple id or password so how do i make it to where i can set it up as a brand new iphone but with using my id

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