You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

iPadOS 18 is now available

Explore new ways to work with Apple Pencil, discover new experiences in apps, and customize iPad even further. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad says "Not Charging" when plugged in with an Apple charger.

My iPad say "Not Charging" when plugged in with an Apple charger. What can I do?

iPad Pro 9.7-inch WiFi

Posted on Aug 27, 2021 5:19 PM

Reply
5 replies

Aug 27, 2021 5:51 PM in response to Hulamomkks

Hulamomkks Said:

"I tried both of my chargers, my iPhone and iPad chargers. My iPhone seems to charge just fine."

-------


See About Getting this Serviced:


A. Apple Support:

How old is this device? Note that you have a One-YearOut-of-the-BoxLimited-Warranty. So, contact Apple Support, and see if you can get this serviced.

Apple Support Contact Information:


or...


B. Contacting an AASP: 

Also, take this to an AASP (Apple Authorized Service provider), asking for assistance.

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone


Or...


C. A Retailer:

Contact your local retailer, seeing if they replace iPhone batteries.

My iPad says "Not Charging" when plugged in with an Apple charger.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.