'Auto-lock' setting is disabled, but my phone is not in a low-powered mode

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Level 1

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'Auto-lock' setting is disabled, but my phone is not in a low-powered mode

Hi there.

I met a situation a couple of days ago when the 'Auto-lock' setting became disabled and set to 30 sec. At the same time, the phone is not in a low-powered mode, so standard recommendation doesn't work.

Could somebody please help me with that situation? I'd like to change the setting but cannot do it.

iPhone 8 Plus

iOS: 14.7.1

Posted on Aug 28, 2021 1:08 AM

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Answer 1

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SravanKrA

Community+ 2024

Level 10

410,454 points

Aug 28, 2021 1:18 AM in response to Levon_Z

If your 'Auto-lock' setting is disabled and you only can set it to 30 Sec. then this could happen if

This is your corporate iPhone. Then please contact the system administrator of your corporate
This is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Or please contact the system administrator of the organisation who provided the profile to you

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Answer 2

Levon_Z Author

Level 1

8 points

Aug 28, 2021 2:12 AM in response to SravanKrA

Yes, I have a corporate profile on my iPhone, will contact the system administrator about the details.

Thank you!

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'Auto-lock' setting is disabled, but my phone is not in a low-powered mode

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