Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Duplicated devices on Screen Time

Hello to the community. I got a new IPad Air for my daughter Rebecca and sold the previously IPad mini 4.

I transferred al data to the new iPad and Initialized the old one.

Now when I go to the screen time I found two devices with the same name. Very annoying.

i deleted the owned device on Rebecca’s iCloud settings but the screen time still with two devices 🥺

Any tips?



Posted on Aug 28, 2021 5:50 AM

Reply
3 replies

Aug 29, 2021 7:04 AM in response to masterzone

Hi masterzone,


It appears you're seeing two iPad devices for your daughter under Screen Time. You mentioned you initialized your daughter's previous iPad. To clarify, did you completely erase the previous iPad? If yes, how long ago has it been since you erased the previous iPad? Your answers can help determine possible next steps.


Best wishes.

Duplicated devices on Screen Time

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.