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Unable to see DSTV app on iPhone

Hi there,

My husband and I have exactly the same iPhone. I have been able to download the DSTV Now app, and he can't even see it in the app store. Any ideas? Must be something to do with a setting on the iPhone?

Thanks for any advice!

(His is linked to UK credit card, while mine is US)

iPhone 12 Pro

Posted on Aug 28, 2021 9:50 AM

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Question marked as Top-ranking reply

Posted on Aug 29, 2021 7:02 AM

This means that his account is in the UK App Store and your account is in the US App Store.


The app in question doesn't appear to be offered by the developer in the UK App Store. Your husband won't be able to download this app.


M1 Mac mini, macOS 11.5.1; Watch, series 5 GPS/cellular, watchOS 7.6.1; iPad Pro 2nd Gen, iPadOS 14.7.1; iPad Air 2, iPadOS 14.7.1; iPhone 12 Pro, iOS 14.7.1; TV 4th Gen, tvOS 14.7  HomePods, audioOS 14.7 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Aug 29, 2021 7:02 AM in response to dszim

This means that his account is in the UK App Store and your account is in the US App Store.


The app in question doesn't appear to be offered by the developer in the UK App Store. Your husband won't be able to download this app.


M1 Mac mini, macOS 11.5.1; Watch, series 5 GPS/cellular, watchOS 7.6.1; iPad Pro 2nd Gen, iPadOS 14.7.1; iPad Air 2, iPadOS 14.7.1; iPhone 12 Pro, iOS 14.7.1; TV 4th Gen, tvOS 14.7  HomePods, audioOS 14.7 and Airport Express w/ Airplay 2

Unable to see DSTV app on iPhone

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