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Level 1

4 points

How to report a iphone that is not on my Apple ID

I am the original purchaser and I have the receipt and serial/imei. The phone got stolen in transit, how can report it ?

Posted on Aug 28, 2021 4:18 PM

Top-ranking reply

Level 10

83,155 points

Posted on Aug 28, 2021 4:23 PM

If it was being shipped, contact the shipper.

If it was being shipped new from Apple, and is not marked as delivered, you may wish to contact Apple too. getsupport.apple.com

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