Iphone retrieval

hello,

my Iphone was stolen a few months ago and local police have finally managed to get it back but it has the apple ID of a foreigner person and I can't sign it out cuz I dont have the password so how to log in with my own ID?

note: iphone refusing to erase all data

Posted on Aug 29, 2021 9:47 AM

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1 reply

Aug 29, 2021 1:52 PM in response to MS_DarkLord

If  you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

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Iphone retrieval

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