Sudden iPhone latency, spinners, and "Cannot connect to the iTunes Store"

iPhone 12 suddenly stopped refreshing album covers in iTunes Store. Then it stopped completing screen refreshes in iTunes Store. Then it would begin a refresh but stop with a spinner and nothing more. Safari also now has a fair amount of latency.


iPhone 12 Pro, iOS 14

Posted on Aug 29, 2021 12:33 PM

Reply
1 reply

Aug 30, 2021 10:28 AM in response to CulinaryGuy

Hello CulinaryGuy,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with connecting to the iTunes Store and latency in the Safari app. To start, which exact version of iOS 14 are you updated to under Settings > General > About? Does restarting your iPhone help?


Also, try the steps listed in this article to see if they resolve the issue with connecting to the iTunes Store: If you can't connect to the App Store, iTunes Store, or other Apple services


We hope this helps.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sudden iPhone latency, spinners, and "Cannot connect to the iTunes Store"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.