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How do I stop my iPhone 12 emails from being automatically deleted?

I have had my new iphone for 4 weeks and iver this time my emails have been automatically deleted - how do I stop my emails from being automatically deleted every 2 weeks - Can some one provide me with some clear instrcutions for the iphone 12 to stop this -


[Re-Titled by Moderator]





Posted on Aug 29, 2021 3:28 PM

Reply
Question marked as Apple recommended

Is there an administrator of your mail account? If there is, contact them.

Posted on Aug 29, 2021 7:39 PM

9 replies

Aug 29, 2021 5:16 PM in response to Lawrence Finch

Thankyou Lawerence - I turned my phone on last week only to find that there were no emails in the "in" box. The emails that I have sent are in the outbox.

I don't know how to retrieve these emails on my phone. This is the second time this has happened on this new phone. In accounts > Deleted Messages -I have ticked never

Aug 29, 2021 5:58 PM in response to lobsterghost1

please excuse my ignorance - when I follow the prompts your suggested

Settings > Mail > Accounts >outlook mail.... there is no "Days to Sync"

I have

Settings> Mail> Accounts>outlook mail>imap- Accounts> Imap -account information .... nothing after that OR

Settings> Mail> Accounts>outlook mail>imap- Accounts> Imap -account information > ADVANCED> Mailbox behaviours... nothing there

How do I stop my iPhone 12 emails from being automatically deleted?

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