Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone se 2020 is not ringing

I do I fix my se2020 iPhone , it doesn’t ring when I receive calls

iPhone SE, iOS 14

Posted on Aug 29, 2021 8:25 PM

Reply
Question marked as Best reply

Posted on Aug 29, 2021 8:42 PM

  1. Check to see that the Silent switch is not set to ON. Silent switch is located on the Top Left Sideof your iPhone.
  2. Open Settings  Sounds & Haptics  Ringer and Alerts : Make sure this is not set to OFF or too Low. Set Change with Buttons to OFF. Below that Make sure that there is a Ringtone selected.
  3. Check to see that Do Not Disturb is set to OFF. Open Settings  Do Not Disturb : Set this to OFF
  4. Check to see that Silence Unknown Callers is set to OFF. Open Settings  Phone  Silence Unknown Callers : Set this to OFF
  5. Make sure that a ringer sound is assigned. Open Settings  Sounds & Haptics  Ringtone : Ensure that a Ringtone is assigned here.
  6. If all of the above is OK on your iPhone then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
  • Press and hold both the volume down button and the Sleep/Wake button at the same time. When the Apple logo appears, release both buttons. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.


1 reply
Question marked as Best reply

Aug 29, 2021 8:42 PM in response to Lady3075

  1. Check to see that the Silent switch is not set to ON. Silent switch is located on the Top Left Sideof your iPhone.
  2. Open Settings  Sounds & Haptics  Ringer and Alerts : Make sure this is not set to OFF or too Low. Set Change with Buttons to OFF. Below that Make sure that there is a Ringtone selected.
  3. Check to see that Do Not Disturb is set to OFF. Open Settings  Do Not Disturb : Set this to OFF
  4. Check to see that Silence Unknown Callers is set to OFF. Open Settings  Phone  Silence Unknown Callers : Set this to OFF
  5. Make sure that a ringer sound is assigned. Open Settings  Sounds & Haptics  Ringtone : Ensure that a Ringtone is assigned here.
  6. If all of the above is OK on your iPhone then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
  • Press and hold both the volume down button and the Sleep/Wake button at the same time. When the Apple logo appears, release both buttons. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.


my iphone se 2020 is not ringing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.