Big Sur won't download
I have Macbook Air 2017 with Sierra 10.12.6 but it won't download Big Sur. There is no error message, it just fails to download,
I have Macbook Air 2017 with Sierra 10.12.6 but it won't download Big Sur. There is no error message, it just fails to download,
Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. The application is free or paid from added features. Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ). It will take a Snap Shot - both the hardware and software. The Report will Not Reveal Any Personal Information. Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )
We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.
Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. The application is free or paid from added features. Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ). It will take a Snap Shot - both the hardware and software. The Report will Not Reveal Any Personal Information. Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )
We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.
How to upgrade to macOS Big Sur and Make sure to use Only Safari to commence the download as Others may not work
Be certain to read ALL the Details in link above especially regarding Empty Space Requirements.
Tips How to Upgrade to Big Sur
There are several points to consider before attempting the upgrade to Big Sur. The most important is Due Diligence on the part of the User and is a Prerequisite for a smooth upgrade.
Point # 1 - Are there pre-existing Unresolved Software Issues. They should be resolved prior to upgrading - they may carryover to Big Sur making the system unstable / unusable.
Point # 2 - Are there any AntiVirus, Disk Cleaner, Optimizers, Un-installers, etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation. The Built-in Security of Big Sur is all that is required.
Point # 2 A - Commercial VPNs should only be used if Mandated by Corporate Head Office for working remotely. Otherwise - ones Privacy and Security touted by the VPN is suspect.
Point # 3 - What are the System Requirements ie: Empty Space Requirements specific to the Big Sur.
Point # 4 - Does the intended computer qualify for the upgrade.
Point # 5 - Are the installed Applications / Extensions compatible with Big Sur. Check with the Developer for compatible Apps / Extension or do they offer updates. Same goes for Third Party Drivers for Printer, Scanners etc.
Point # 6 - If upgrading from Mojave and earlier versions of macOS - Remember that Big Sur does not support anything 32 bit. These include Applications, Extensions and Drivers for any devices. There is no workaround.
Point # 7 - Do you have a Rescue Plan In-Place. This comprises having 3 Backups using 2 methods and 1 Off Site incase of Theft, Loss or Natural Disasters. A Time Machine Backup is very useful and can be used to Revert to Previous Working macOS. For addition purposes - two Tested Bootable Clones each to separate external drives. This is insurance incase the upgrades goes sideways. At least one Tested Clone and / or Time Machine Backup should be Off - Site
Point # 8 - To upgrade to Big Sur will requires a quick, stable and reliable Internet Connection - preferred method is via Ethernet Connection.
If not available and using Wifi - move computer as close to the Access Point / Router and disconnect all other devices connected to Wifi. Want the maximum bandwidth for the computer being upgraded to Big Sur.
I’ve sorted it by using safe mode
On the Apple Icon on Desktop Top Left >> About this Mac <<< and conform via Screen Shot the Age of this computer
And you are absolutely Certain None of these are installed >>> AntiVirus, Disk Cleaner, Optimizers, Un-installers, etc <<<< installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation. The Built-in Security of Big Sur is all that is required.
Point # 2 A - Commercial VPNs should only be used if Mandated by Corporate Head Office for working remotely. Otherwise - ones Privacy and Security touted by the VPN is suspect.
By what method is the attempted download performed - details SVP.
Make sure to use Only Safari to commence the download as Others may not work
Wifi - move computer as close to the Access Point / Router and disconnect all other devices connected to Wifi. Want the maximum bandwidth for the computer being upgraded to Big Sur.
If above does not work - your ISP for internet connect or the Router is the issue. Find a More Reliable and Speedy Internet Connection
It was the upgrade from the App Store. Once in safe mode it downloaded as it should.
I’ve tried through ‘about this Mac’ and also App Store.
I’ve done all of that and scoured the web but nothing seems to work. I have 160 GB of spare storage and 8 GB of memory
Read to below posting with ALL the Instruction
Thanks, I’ve found all that but it does doesn’t work. It says it’s downloading and then simply stops with no message
Is this computer Owned by you or someone else ?? Is the computer a Company Computer or a School Computer ??
How is the Internet Connection over Wifi or Ethernet cable to Router.
Owned by me, using WIFI as it doesn’t have an Ethernet port
I have 2 internet connections, work and personal, one BT and one virgin - it won’t download on either
It is a 2017 Mack book air (purchased early 2018). None of those listed things are installed
Big Sur won't download