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No caller id

Hi


i have iphone 11pro

from around a week i have a problem with incoming calls


all calls are coming as NO CALLED ID

even from people i know


i asked my friend/boyfriend/family to call me and they all showing as NO CALLER ID


is there any setting i “accidentally” switched

iPhone 11 Pro

Posted on Aug 30, 2021 6:38 AM

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Question marked as Best reply

Posted on Sep 1, 2021 1:38 AM

Thanks for the suggestion


i used few different phones to call


i spoke to apple support on the phone and they told me they received several calls regarding this


this is virgin mobile fault

already spoke to them but nothing was resolved as of yet

6 replies

Aug 31, 2021 12:59 AM in response to Olgametz

Olgametz Said:

"No caller id: Hi i have iPhone 11pro from around a week i have a problem with incoming calls all calls are coming as NO CALLED ID even from people I know i asked my friend/boyfriend/family to call me and they all showing as NO CALLER ID is there any setting i 'accidentally' switched"

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Restricted ID:

I would ask these people if they have had their phone providers set their phone numbers as Restricted, in that no one can see the number.

Aug 30, 2021 11:56 AM in response to Olgametz

I’m sorry your having this problem, rest assured we will work to resolve this issue, please go to settings>general>reset and reset network settings, then plz take your SIM card out and reassert it in again.

No caller id

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