locked iPhone

My iPhone is locked with Passcode expired. I cannot force shut down.

I changed my passcode and the screen locked

iPhone 11 Pro, iOS 14

Posted on Aug 30, 2021 2:18 PM

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Question marked as Top-ranking reply

Posted on Aug 30, 2021 2:35 PM

Is your iPhone disabled? Does the screen tell you that your iPhone is disabled? If it DOES, then ou will need to reset your passcode. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. All your data on your iPhone will be wiped clean in the process.


If your iPhone is not disabled and you are facing some other type of a "lock" then let us know what you are seeing on your screen. A screens hot will help as well.


Axel F.

3 replies
Question marked as Top-ranking reply

Aug 30, 2021 2:35 PM in response to cathyKyp

Is your iPhone disabled? Does the screen tell you that your iPhone is disabled? If it DOES, then ou will need to reset your passcode. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. All your data on your iPhone will be wiped clean in the process.


If your iPhone is not disabled and you are facing some other type of a "lock" then let us know what you are seeing on your screen. A screens hot will help as well.


Axel F.

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locked iPhone

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