Clear history not available
I saw that the Clear Cookies and Website Data in Safari Settings was Grey. Why?
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c_luc9
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Community Specialist
Hello MatthewZayas,
Thanks for reaching out to us in Apple Support Communities about not being able to clear cookies or website data for Safari. We're happy to help by looking into this more!
There are a couple of reasons this could happen. If there is no history or website date to clear, you will not have the option. The other reason is if you have content and privacy restrictions set up on your device. This can either be from parental controls or due to a profile being installed on the device from an employer, school network, or other account. Here's are some resources that can help:
Use parental controls on your child's iPhone, iPad, and iPod touch
Install or remove configuration profiles on iPhone
Hope this helps.
Best Regards.
