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I’m tryin to update the latest version an it keeps saying failed to update cause I’m not connected to wifi but I am

I’m trying to update my iPhone an it keeps sayin is failed to update because it’s not connected to wifi but it is connected to wifi

iPhone X, iOS 14

Posted on Aug 30, 2021 4:49 PM

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Question marked as Best reply

Posted on Aug 30, 2021 5:06 PM

Hello ~ Give these steps a try as sometimes this may have if older iOS tried to download but never installed.


  1. Go to Settings * General * iPhone Storage
  2. Wait for apps to populate below
  3. Look for an iOS update* select it and delete it
  4. Go to Settings * General |*Software Update
  5. Download and install the update


Also take a look here just to be sure:


iPhone, iPad, or iPod touch won't connect to a Wi-Fi network


~Katana-San~


2 replies
Question marked as Best reply

Aug 30, 2021 5:06 PM in response to Dymondondeck16

Hello ~ Give these steps a try as sometimes this may have if older iOS tried to download but never installed.


  1. Go to Settings * General * iPhone Storage
  2. Wait for apps to populate below
  3. Look for an iOS update* select it and delete it
  4. Go to Settings * General |*Software Update
  5. Download and install the update


Also take a look here just to be sure:


iPhone, iPad, or iPod touch won't connect to a Wi-Fi network


~Katana-San~


Aug 30, 2021 5:04 PM in response to Dymondondeck16

To update all of these requirements must be met:

  • You must be connected to a Wi-Fi network (and not a personal hotspot)
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode


I’m tryin to update the latest version an it keeps saying failed to update cause I’m not connected to wifi but I am

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