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Dear All, I have receive an invoice from Apple iTunes. But I didn’t do the purchase. How can I cancel the payment? Where can I get the cancellation form? Please let me know how? Thank you very much for your information.
Hey, Maria!
Thanks for visiting the Apple Support Communities. If we understand, you have received a receipt of an iTunes Store purchase that you don't recognize. We are happy to help!
First, use the steps in If you see 'apple.com/bill' on your billing statement - Apple Support to help identify whether the charge is legitimate. If it is, make sure to check for, and cancel, any subscriptions associated with the charge: How to cancel a subscription from Apple - Apple Support.
Once you've done that, you can request a refund using the information in Request a refund for apps or content that you bought from Apple - Apple Support.
Best.
I have just received an email saying I have purchased something from iTunes ,I did not order what do I do to cancel or check thank you
iTunes payment cancellation form
