Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

am not receiving text messages on any apple device including phone.

I am not receiving any text messages on my apple phone or computer


iMac 21.5″, macOS 10.15

Posted on Aug 31, 2021 2:29 AM

Reply
Question marked as Best reply

Posted on Aug 31, 2021 3:06 AM

If you have enabled iMessages and sending a message to another iPhone user then it will be always sent as iMessage. The same will be sent as SMS only if...

  1. You have no internet either over WiFi or Cellular
  2. The recipient has not activated iMessage.


Types of messages?

  • iMessage? --> Check your internet stability and connectivity. If the Apple server is the issue, it will show here --> Support - System Status - Apple
  • SMS/MMS? --> Does not need internet but contact your Carrier Service Provider for network coverage and outages ->: Down Detector - outages


1 reply
Question marked as Best reply

Aug 31, 2021 3:06 AM in response to craftymarge

If you have enabled iMessages and sending a message to another iPhone user then it will be always sent as iMessage. The same will be sent as SMS only if...

  1. You have no internet either over WiFi or Cellular
  2. The recipient has not activated iMessage.


Types of messages?

  • iMessage? --> Check your internet stability and connectivity. If the Apple server is the issue, it will show here --> Support - System Status - Apple
  • SMS/MMS? --> Does not need internet but contact your Carrier Service Provider for network coverage and outages ->: Down Detector - outages


am not receiving text messages on any apple device including phone.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.