Itunes on Macbook pro recognizes Ipad air as I phone and can't restore software

Kids locked Ipad air. When attempted to restore it via Itunes faced following issues:

  1. I pad recognised as I phone.
  2. After attempting to restore I pad gives "ERROR 4013"

iPad Air 3, iPadOS 14

Posted on Aug 31, 2021 4:09 AM

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Itunes on Macbook pro recognizes Ipad air as I phone and can't restore software

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