cannot open mail

cannot open mail

MacBook Air 13″, OS X 10.11

Posted on Aug 31, 2021 4:55 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2021 8:16 AM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Does Mail crash if no internet?


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.

2 replies
Question marked as Top-ranking reply

Aug 31, 2021 8:16 AM in response to jwizz1945

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Does Mail crash if no internet?


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

cannot open mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.