I have just paid for and downladed a film on to my Ipad for my little boy however when I go to play it the message 'There's a problem loading this content' comes up - I don't know what to do has anyone had anything similar?
iPad mini 4, iPadOS 14
Hello SamKirk1990.
Thanks for your post to Apple Support Communities. We understand you aren't able to play a purchased item on your iPad and are receiving an error. There may be a few reasons for this.
If you are trying to watch something in the Apple TV app on the iPad, start with these steps:
If you can't watch or stream movies and TV shows in the Apple TV app
If the movie was purchased/rented from another service, check with that provider's support. We'd also recommend these other steps to get it working:
All the best.
Hello SamKirk1990.
Thanks for your post to Apple Support Communities. We understand you aren't able to play a purchased item on your iPad and are receiving an error. There may be a few reasons for this.
If you are trying to watch something in the Apple TV app on the iPad, start with these steps:
If you can't watch or stream movies and TV shows in the Apple TV app
If the movie was purchased/rented from another service, check with that provider's support. We'd also recommend these other steps to get it working:
All the best.
Ipad - 'There's a problem loading this content'
