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iPad won’t charge

iPad won’t charge. Have changed power cord and source and powered down.

Posted on Aug 31, 2021 6:42 AM

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Question marked as Top-ranking reply

Posted on Aug 31, 2021 6:48 AM

If you already tried (to no avail) all the steps provided here:--> If your iPad won't charge - Apple Support, It might be also a hardware (battery?) problem, but we cannot diagnose your issue remotely.

Contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

2 replies
Question marked as Top-ranking reply

Aug 31, 2021 6:48 AM in response to Papaniaam

If you already tried (to no avail) all the steps provided here:--> If your iPad won't charge - Apple Support, It might be also a hardware (battery?) problem, but we cannot diagnose your issue remotely.

Contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

Aug 31, 2021 7:03 AM in response to Papaniaam

Start here >>> Charge and monitor the iPad battery - Apple Support


As described your battery may require replacement. Assuming that the iPad remains functional, you would be well advised to directly contact Apple Support - and request a remote battery test. The result of the test may better inform your next steps.


You will find the Get Support link at top-right of this page. Alternatively, you can open a support case using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


As a further alternative, you might visit the Genius Bar at your local Apple Store - where the technicians will be able to test and assess you iPad:

Genius Bar Reservation and Apple Support Options - Apple

iPad won’t charge

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