They are telling me to revise the new trade in value of the device. I press the button to revise it, it redirects me to my order but I dont know where to put ok to the new trade in value. I can’t see any button to put ok… Can anyone help me?
Thank you!!
the problem was that I opened the order with my phone and I had to do this from a desktop computer. On the computer, the option to press the “ok” button was available and when I opened it with the iPhone, that option did not appear.
Thank you!!
the problem was that I opened the order with my phone and I had to do this from a desktop computer. On the computer, the option to press the “ok” button was available and when I opened it with the iPhone, that option did not appear.
When you order a new iPhone at the online Apple Store, as you know, you will be provided with the option to trade in your current iPhone. That process should ask you a few simple questions about the condition of your phone, and provide you with an estimated trade-in value based on your answers. The actual trade-in value will be determined by a third-party that Apple uses to perform the actual review of the phone. At this point, that third-party will either agree with your assessment or not. If they don't, then they will provide you with both a reduced trade-in value and give you to the option to accept it or have the phone shipped back to you.
If this is the process you are using, then you will not have the option to reduce the new phone's cost at this juncture. Instead, you will be asked if you want that amount provisioned to an Apple Store Gift Card, or possibly a number of other choices.
Ref: Apple Trade In - Apple
New trade in value
