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Frozen on apple logo

I tried to back up my xr and now it’s stuck on the Apple logo after hours of being stuck on black loading screen. Any advice on what to do? I tried volume up, down and side button but it just turns off and back on to the same Apple logo

Posted on Aug 31, 2021 10:12 AM

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Question marked as Top-ranking reply

Posted on Aug 31, 2021 10:16 AM

This is not a live chat area ... so, getting a response may take a bit of time.


Regardless, see if the following support article can get you started on resolving this issue:

2 replies

Frozen on apple logo

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