Billing problem with a previous purchase

Hi, I have a problem with the update, some programs do not speak due to charging, and in fact I do not have any subscription to any application




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Posted on Aug 31, 2021 11:13 AM

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Question marked as Top-ranking reply

Posted on Sep 1, 2021 8:35 AM

Hello Asail101,


Thanks for using Apple Support Communities. It sounds like you’re getting a message regarding a billing problem with a previous purchase. We’re happy to provide some information.


This article provides the steps you’ll want to take for that error message: If your payment method is declined in the App Store or iTunes Store - Apple Support


You may also find useful information here: If you can’t download or update apps on your iPhone or iPad - Apple Support


Should you continue to have issues, contact Apple Support.


Take care!

1 reply
Question marked as Top-ranking reply

Sep 1, 2021 8:35 AM in response to Asail101

Hello Asail101,


Thanks for using Apple Support Communities. It sounds like you’re getting a message regarding a billing problem with a previous purchase. We’re happy to provide some information.


This article provides the steps you’ll want to take for that error message: If your payment method is declined in the App Store or iTunes Store - Apple Support


You may also find useful information here: If you can’t download or update apps on your iPhone or iPad - Apple Support


Should you continue to have issues, contact Apple Support.


Take care!

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Billing problem with a previous purchase

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