WiFi Calling with iPad

When using wifi calling from iPad Mini 4, iOS 13.7.1, does the associated iPhone need to be in close proximity? I am getting call failures, and wondering about proximity.

Posted on Aug 31, 2021 12:04 PM

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Question marked as Top-ranking reply

Posted on Sep 1, 2021 8:58 AM

If your both your Cellular Carrier and your calling plan support WiFi Calling, your iPad can make and receive calls independently of the iPhone - even when the iPhone is switched off, elsewhere, or using a different WiFi network. Not all carriers support full WiFi calling - and many Carrier representatives don’t technically understand or acknowledge its existence.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


WiFi Calling

Make a call with Wi-Fi Calling – Apple Support


In conclusion, if your Cellular Carrier and tariff support WiFi Calling, it is theoretically possible to configure WiFi Calling service for your iPad. After WiFi Calling is enabled and configured, your iPad can continue to make and receive cellular calls independently of your iPhone whilst connected to a WiFi network. Otherwise, if WiFi Calling is not available, your iPad can make calls via your iPhone (using Continuity) subject to the iPhone being turned-on and connected to the same WiFi network as your iPad.


I hope this information and clarification is helpful in understanding the capabilities of both your iPad - and if you have one, your iPhone.

3 replies
Question marked as Top-ranking reply

Sep 1, 2021 8:58 AM in response to tgarrity

If your both your Cellular Carrier and your calling plan support WiFi Calling, your iPad can make and receive calls independently of the iPhone - even when the iPhone is switched off, elsewhere, or using a different WiFi network. Not all carriers support full WiFi calling - and many Carrier representatives don’t technically understand or acknowledge its existence.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


WiFi Calling

Make a call with Wi-Fi Calling – Apple Support


In conclusion, if your Cellular Carrier and tariff support WiFi Calling, it is theoretically possible to configure WiFi Calling service for your iPad. After WiFi Calling is enabled and configured, your iPad can continue to make and receive cellular calls independently of your iPhone whilst connected to a WiFi network. Otherwise, if WiFi Calling is not available, your iPad can make calls via your iPhone (using Continuity) subject to the iPhone being turned-on and connected to the same WiFi network as your iPad.


I hope this information and clarification is helpful in understanding the capabilities of both your iPad - and if you have one, your iPhone.

Sep 1, 2021 8:51 AM in response to tgarrity

Hey there tgarrity,


Thanks for using Apple Support Communities! We see you're having an issue when using Wi-Fi calling, and we'd like to help.


When you make and receive Wi-Fi calls from your iPhone, be sure to follow this:

"Make sure that you're signed in to iCloud and FaceTime with the same Apple ID that you use on your iPhone. Also make sure that your devices have the latest software.

To place a Wi-Fi call from your iPad, iPod touch, Apple Watch, or Mac, follow these steps.

Call from your iPad, iPod touch, or Mac

  1. If you haven't added your device yet, which allows it to use Wi-Fi Calling, add it.
  2. Open FaceTime.
  3. Tap the Add button .
  4. Enter a contact or phone number, then tap the contact or phone number.
  5. Tap the  Audio button.

You can also place a call by tapping a phone number in Contacts, Mail, Messages, Safari, and other apps.

Call from your Apple Watch

  1. Open the Phone app.
  2. Choose a contact.
  3. Tap the phone button .
  4. Select the number or address that you want to call."


Make a call with Wi-Fi Calling

Make and receive Wi-Fi calls on iPad


Take care.

Sep 1, 2021 11:15 AM in response to LotusPilot

Thanks for your reply. I do have WiFi calling set up correctly on both my iPad and iPhone have been using it for several years. However, sometimes I get a Call Failure when my iPhone is in a different room, but it seems to work when I move it closer to the iPad. They are both on the same WiFi network/SSID. I have been using TMobile for several years and they do support WiFi Calling, but maybe they have a limitation, as you suggest.


Another point of interest, my iPad will not make calls to phone numbers identified in Safari, say for a business in a Google search. When I tap on the number with a phone icon next to it, nothing happens. But of course if I have the same number in my Contacts it will dial the number using Facetime successfully.


Thanks,


Terry

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WiFi Calling with iPad

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