Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Money from card

Hello, money is being debited from my card for the second month and I do not understand why. How do I stop this and request a refund?


[Image Edited by Moderator to Remove Personal Information]

Posted on Aug 31, 2021 2:24 PM

Reply
Question marked as Best reply

Posted on Aug 31, 2021 2:29 PM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


1 reply
Question marked as Best reply

Aug 31, 2021 2:29 PM in response to annakoltun

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


Money from card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.