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my phone was stolen, should i erase the whole phone

how can i protect my phone---it was stolen and what to do next



iPhone 8, iOS 14

Posted on Aug 31, 2021 4:30 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2021 4:34 PM

Start here: https://support.apple.com/en-us/HT201472

3 replies

Aug 31, 2021 4:52 PM in response to anpo23

If it has a screen lock passcode the thief will only get 8 tries to guess it and get in. They can erase it and probably will to try and sell it. If they erase it by restoring it in iTunes, you will no longer be able to track it in find my.


However, as long as it remains listed as your trusted device at your AppleID when you login at https://appleid.apple.com/ then activation lock remains in effect and will prevent anyone from activating and using it.


In the USA report it to your carrier as well so they can blacklist it (all USA carriers participate in a universal blacklist also honored by carriers in Canada and Mexico).

my phone was stolen, should i erase the whole phone

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