Return

Óscarc Said:

"Return: They send me the contract, I pay everything and they cancel the shipment wao."

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For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Óscarc Said:

"Return: Why, if they cancel my order, they have not refunded my money??"

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Wait it Out:

It takes up to 30 days to get the refund(something you would have agreed to, upon setting up your Apple Account). So, just wait it out, and it will be there, sure enough.