Remove games but still charged

I want to know how do I remove my bank details as discovered I’m still been billed for games which was removed from my subscription. Taking payment for something I’m not using and request refunds. Won’t let me delete my bank details either

Posted on Aug 31, 2021 8:19 PM

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1 reply

Sep 1, 2021 2:27 PM in response to sheralee273

Hello, sheralee273! Thanks for reaching out to Apple Support Communities. 


We've reviewed your question and it looks like you are being charged for subscriptions you believe you shouldn't be. It's understandable that you'd want this resolved, so allow us to assist with that. We’d advise that you start by making sure the subscriptions were cancelled correctly. Deleting an app may not cancel any subscription you signed up for. Then, you can check the second linked article which explains how to request a refund. 



If you have follow-up questions, please let us know. We're here for you. Have a fantastic day!

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Remove games but still charged

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