My face time says connecting but kicks me out of the call

Device or computer?

IOS

See If anything below helps.

Messages - If you get an error when trying to activate iMessage or FaceTime.  *

If you can't make a FaceTime call on your iPhone, iPad, or iPod touch.   *

FaceTime Troubleshooting

FaceTime Troubleshooting (2)

 FaceTime Troubleshooting (3) 

 FaceTime Troubleshooting (4)

 FaceTime Troubleshooting (5)   

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch    *

Try a forced restart.

Reset Device. *

If necessary

Hard reset.     -

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.      *

Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *

Backup - Restore your device from an iCloud or iTunes backup.     *

OS

Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac.   *

Error Occurred During Activation for iMessage or FaceTime on Mac.  -

FaceTime Troubleshooting.  -