You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

airpods got wet and not working

Received a free pair of Airpods with purchase of new device. Forgot them in pocket of shorts and put in washing machine. Now they are not working.


Posted on Sep 1, 2021 10:18 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2021 11:16 AM

You are being given the option online to purchase it within 60 days of purchase in most countries. However, when you will go to purchase it apple will run a online diagnostic test on your AirPods and that will fail. Hence, you wont be able to purchase it, and even if you could that would be against the terms and conditions.

5 replies
Question marked as Top-ranking reply

Sep 1, 2021 11:16 AM in response to mbblandman

You are being given the option online to purchase it within 60 days of purchase in most countries. However, when you will go to purchase it apple will run a online diagnostic test on your AirPods and that will fail. Hence, you wont be able to purchase it, and even if you could that would be against the terms and conditions.

airpods got wet and not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.