My iPad is locked out not recognizing my passcode

You will need to restore the device using a computer. The process will erase the device. Later you can restore your data from a recent back-up. Instructions here…

If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

An iPad passcode cannot be reset or modified from another device. If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support

You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.

You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com

To recover your credentials, you’ll need access to one of the following:

• Your primary email address mailbox that corresponds with your AppleID
• Any of the secondary/recovery email addresses that should be configured for your AppleID account
• Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID

Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.

More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support

More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support

When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

I just bought an iPadpro. I started to set it up, then it asked for my passcode. I put it in several times and it disabled the computer. I tried to restore the iPad twice via my macbook air to no avail (it kicked me out of the restoration process after 15 minutes). I made an appointment at apple with the geniuses (yeah right) and had to cancel. I charged it and then tried the passcode and it worked (mind you same passcode I'd been using all along).

So yesterday I went in and downloaded kindle and something. This morning I tried to get into the computer that demanded my passcode (why did it ask for it instead of doing facial recognition?). I kept inputting the same passcode I setup the computer with and it didn't disable the computer, but it didn't unlock it (like 10 times). I called Apple support and they suggested I input the wrong passcode. I did and got disabled. I tried again with the correct passcode and then it disabled me. Now I'm disabled for 1 hour after putting in the correct passcode.

This is a piece of **** as far as I can tell and I'm past the 14 day window to return it.

I doubt I'll ever buy an apple product again. There is soooooooo much arrogance and finagling with the software so you can't use this with that. It's kind of the ultimate capitalist crap company.