I"ve followed the directions to cancel the Apple icloud subscription but my iphone still shows the 2 TB version as checked. I have a new phone and this was a trial period.

I"ve followed the directions to cancel the Apple icloud subscription but my iphone still shows the 2 TB version as checked. I have a new phone and this was a trial period.

iPhone 12 mini

Posted on Sep 1, 2021 1:43 PM

Reply
1 reply

Sep 2, 2021 9:30 AM in response to 789--

Hi 789--,


We understand that you've downgraded your iCloud storage plan, but your iCloud account continues to display the upgraded storage amount. You mentioned that you had signed up for a trial that had let you upgrade your storage plan, has the trial period ended yet? Until the trial period has ended, you may still have access to the features provided by it. You may double check the status of your subscription from the article you came from.


Cheers.

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I"ve followed the directions to cancel the Apple icloud subscription but my iphone still shows the 2 TB version as checked. I have a new phone and this was a trial period.

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