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Level 1

4 points

My mobile face id not working

My mobile face id is not working

iPhone X, iOS 14

Posted on Sep 1, 2021 2:11 PM

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Top-ranking reply

Level 6

8,855 points

Posted on Sep 1, 2021 2:37 PM

Hi, make sure your ios is updated to the latest 14.7.1

Try a hard reset:

Press and quickly release the Volume Up button.
Press and quickly release the Volume Down button.
Then press and hold the Power button until the device restarts.

also read this: https://support.apple.com/en-us/HT208114

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2 replies

Top-ranking reply

Level 6

8,855 points

Sep 1, 2021 2:37 PM in response to sabir83

Hi, make sure your ios is updated to the latest 14.7.1

Try a hard reset:

Press and quickly release the Volume Up button.
Press and quickly release the Volume Down button.
Then press and hold the Power button until the device restarts.

also read this: https://support.apple.com/en-us/HT208114

Reply

Level 10

684,531 points

Sep 1, 2021 5:12 PM in response to sabir83

See if anything here helps

Face ID - If an alert says has been disabled on your iPhone or iPad Pro. *

Face ID on your iPhone X - Get help with *

Face ID not working. -

Face ID not working' problems on iPhone. -

Fix iPhone X Face ID Not Working. -

Face ID Not Working. -

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My mobile face id not working

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