True depth camera message.
How much is this BS going to cost me to fix? Some weird error message & my Face ID isn't working anymore. Didn't drop nor damage phone- just went out.
iPhone XS, iOS 14
User profile for user:
Chris_C1
User level:
Community Specialist
Hi Annoyed_Starr,
Thank you for posting in Apple Support Communities. We understand you are seeing the following message:
"A problem was detected with the TrueDepth Camera. Face ID has been disabled."
As discussed in the message you came to us from,
"Using diagnostics in iOS, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera."
Should you choose to pursue service, you'll find potential costs and next steps discussed below.
Cheers!