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Level 1

4 points

What do I have to do to get my Face ID back to working?

What do I do when my Face ID does not work?

iPhone 11, iOS 14

Posted on Sep 2, 2021 4:15 AM

Top-ranking reply

Level 10

419,773 points

Posted on Sep 2, 2021 6:56 AM

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

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