User profile for user: papa431
papa431 Author
User level: Level 1
9 points

AppleTV 4K receiver Playback

Has anyone experienced a freeze up when viewing a playback from the cloud of a recorded show? If so, is there a fix for this?

Apple TV 4K

Posted on Sep 2, 2021 3:00 PM

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User profile for user: rkaufmann87
rkaufmann87
User level: Level 10
148,452 points

Posted on Sep 2, 2021 4:47 PM

These types of problems are normally due to a network issue in the home the Apple TV is installed in. You can do some basics to see if this makes a difference.


  1. Please unplug your modem from power for 2-3 minutes and restart it.
  2. Please unplug your router from power for 2-3 minutes and restart it.
  3. Please unplug your Apple TV from power for 2-3 minutes and restart it.
  4. Retest your system.
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User profile for user: rkaufmann87
rkaufmann87
User level: Level 10
148,452 points

Sep 2, 2021 4:47 PM in response to papa431

These types of problems are normally due to a network issue in the home the Apple TV is installed in. You can do some basics to see if this makes a difference.


  1. Please unplug your modem from power for 2-3 minutes and restart it.
  2. Please unplug your router from power for 2-3 minutes and restart it.
  3. Please unplug your Apple TV from power for 2-3 minutes and restart it.
  4. Retest your system.
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AppleTV 4K receiver Playback

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