You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

Payment failed on app store

hello !

I have balance on my appstore account but when i try to purchase something i got message of failed purchase with link to apple support.

What should i do please to fix this and what is the problem ?

iPhone 12, iOS 14

Posted on Sep 2, 2021 7:26 PM

Top-ranking reply

Level 10

732,083 points

Posted on Sep 2, 2021 7:33 PM

Click here and ask the iTunes Store staff for assistance. Only they will know.

(204195)

View in context

Similar questions