scrolling in iPhone 12

I created a new contact page, filled in names, phone number and Emails

I scroll down to the add notes

Then wanted to scroll up to enter work phone number and Email

but i can't

I cannot scroll up, I cannot get back to the top of the contact if section

Was stucked

need help

iPhone XS, iOS 14

Posted on Sep 2, 2021 9:05 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 2, 2021 9:19 PM

I understand that you were setting up a new contact in the Contacts app. You filled in all the information and were in the Notes action. You were then unable to scroll up to enter the phone number(s).

Try and ➔ Force Close your Contacts app and then open it again and see whether that resolves the issue.

If the above does not work then, Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Top-ranking reply

Sep 2, 2021 9:19 PM in response to goofyatom

I understand that you were setting up a new contact in the Contacts app. You filled in all the information and were in the Notes action. You were then unable to scroll up to enter the phone number(s).

Try and ➔ Force Close your Contacts app and then open it again and see whether that resolves the issue.

If the above does not work then, Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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scrolling in iPhone 12

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