My apple payment keeps declining my MasterCard (Nigeria GTB ) I don’t know why ? I had research which said apple only takes Zenith bank Nigeria ,why is that ?? Why can’t apple take other banks used in Africa especially Nigeria??

iPhone 8 Plus, iOS 14

Posted on Sep 3, 2021 1:32 AM

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Question marked as Top-ranking reply

Posted on Sep 3, 2021 9:10 AM

Review this document about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is probably just checking with the system linking to your financial institution and asking if the payment method is valid. The system is providing a negative response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card.


Make sure this is a payment method that you can use with your Apple ID; click here --> https://support.apple.com/HT202631 For most people this means a card from the same country as the store you are using. Apple does not provide a detailed list of which cards are accepted. You just have to try one and hope it works. For the message you are seeing, the card may be one Apple does accept, it's just the financial confirmation system isn't working or you have not entered the information identically as presented.


If you still have problems Click here --> https://support.apple.com/choose-country-region/ Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


1 reply
Question marked as Top-ranking reply

Sep 3, 2021 9:10 AM in response to adeline30_

Review this document about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is probably just checking with the system linking to your financial institution and asking if the payment method is valid. The system is providing a negative response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card.


Make sure this is a payment method that you can use with your Apple ID; click here --> https://support.apple.com/HT202631 For most people this means a card from the same country as the store you are using. Apple does not provide a detailed list of which cards are accepted. You just have to try one and hope it works. For the message you are seeing, the card may be one Apple does accept, it's just the financial confirmation system isn't working or you have not entered the information identically as presented.


If you still have problems Click here --> https://support.apple.com/choose-country-region/ Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


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My apple payment keeps declining my MasterCard (Nigeria GTB ) I don’t know why ? I had research which said apple only takes Zenith bank Nigeria ,why is that ?? Why can’t apple take other banks used in Africa especially Nigeria??

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