You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud account has been locked for security purpose

hello my iCloud account has been closed for security reason and I forgot my security question please can you help me to unlock my iCloud account


[Email Edited by Moderator]

Posted on Sep 3, 2021 5:04 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2021 8:25 AM

You have entered incorrect answers for security questions multiple times , try to reset password after 24 hours If your Apple ID is locked or disabled - Apple Support

The questions can be obtained while you chat or talk to apple support Contact Apple for support and service - Apple Support

If you forgot security questions use a web browser and open iforgot.apple.com and enter your Apple ID , click on continue .

Check the box of I need to reset my security questions , click on continue and enter your Apple ID password .

Again click on continue then check the box of answer your security questions you choose when Apple ID was created and click on continue .

A security question will be written in the field , you can click on drop down arrow the three questions that you created when apple id was created will be visible .

In case if you are having incorrect answers for security questions turn on 2FA .

See the articles Two-factor authentication for Apple ID - Apple Support

Get a verification code and sign in with two-factor authentication - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 3, 2021 8:25 AM in response to petro160

You have entered incorrect answers for security questions multiple times , try to reset password after 24 hours If your Apple ID is locked or disabled - Apple Support

The questions can be obtained while you chat or talk to apple support Contact Apple for support and service - Apple Support

If you forgot security questions use a web browser and open iforgot.apple.com and enter your Apple ID , click on continue .

Check the box of I need to reset my security questions , click on continue and enter your Apple ID password .

Again click on continue then check the box of answer your security questions you choose when Apple ID was created and click on continue .

A security question will be written in the field , you can click on drop down arrow the three questions that you created when apple id was created will be visible .

In case if you are having incorrect answers for security questions turn on 2FA .

See the articles Two-factor authentication for Apple ID - Apple Support

Get a verification code and sign in with two-factor authentication - Apple Support

iCloud account has been locked for security purpose

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.