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I am not able to listen to my Apple music library

I added some songs to my library and I even downloaded them too to listen offline

for the past two days now am not able to listen to them, whenever I try listening to them it stops at 15secs even when my data is on earlier it was working fine

my question is why is it not working again


[Re-Titled by Moderator]

Posted on Sep 3, 2021 6:02 AM

Reply
Question marked as Apple recommended

https://discussions.apple.com/thread/252847014

https://discussions.apple.com/thread/252878744


MANY pages of suggestions including:


- Sign out iCloud in your device, restart, sign in again to iCloud. Then open Apple Music, sign in. (Apple Recommended solution)

- I didn’t have to sign out. I just went in to my apple 4k tv then Settings>Apps>Music>Audio Quality>High Quality (Instead of Lossless)

- Turning off Dolby Atmos.

- ...settings, music, audio quality, and turn off lossless audio. If you have downloaded music you may need to re-download it

- It turns out after updating to the newest software update (as of august 1st 2021 14.7.1) my music now plays offline.

Posted on Sep 3, 2021 8:35 AM

2 replies
Question marked as Apple recommended

Sep 3, 2021 8:35 AM in response to glory52

https://discussions.apple.com/thread/252847014

https://discussions.apple.com/thread/252878744


MANY pages of suggestions including:


- Sign out iCloud in your device, restart, sign in again to iCloud. Then open Apple Music, sign in. (Apple Recommended solution)

- I didn’t have to sign out. I just went in to my apple 4k tv then Settings>Apps>Music>Audio Quality>High Quality (Instead of Lossless)

- Turning off Dolby Atmos.

- ...settings, music, audio quality, and turn off lossless audio. If you have downloaded music you may need to re-download it

- It turns out after updating to the newest software update (as of august 1st 2021 14.7.1) my music now plays offline.

I am not able to listen to my Apple music library

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